This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.3dvisualplanner.com/ (the "Site").
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
"Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
"Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.
Additionally, when you submit a form on the Site, such as requesting a product trial, we collect certain information from you, including your name, billing address, email address, and phone number. We refer to this information as "Submitted Information." We may also collect information relating to how your business is run (such as the number of employees, office locations, current software used) in order to customise our software solution to your requirements.
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Submitted Information.
We use the Submitted Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging product demonstrations, and providing you with invoices and/or order confirmations). Additionally, we use this Submitted Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We also use the Device Information for Behavioural Advertising. This is in order to create targeted advertising campaigns that we think may be of interest to you using services like Google AdWords.
We share your Personal Information with third-party applications in order to process enquiries and appropriately target our advertising. Your Personal Information is never sold and is only for internal use.
We also use Google Analytics to help us understand how our customers use the Site and Google AdWords to run advertising campaigns using Device Information. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understandingonline-advertising/how-does-it-work
If you are a UK resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a UK resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you request a trial through the Site), or otherwise to pursue our legitimate business interests listed above.
When you request a trial or place an order through the Site, we will maintain your Submitted Information for our records unless and until you ask us to delete this information.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at enquiries@3dvisualplanner.com or by mail using the details provided below:
Cefar Limited. 1200 Century Way, Thorpe Business Park, Leeds LS15 8ZA.
INTRODUCTION AND SUMMARY
In addition to our Website Privacy Policy, this Privacy and Data Policy outlines why we may require permission to access your personal information to provide our services and how that is obtained. This applies to all 3D Visual Planner products and services.
3D Visual Planner values your privacy and understands the importance of this information and keeping it safe and secure.
We believe in being transparent with how we handle your data. This policy explains the collection, use and sharing of the data and the limits around those activities.
If you have a specific question that is not outlined in this policy, please contact 3D Visual Planner at enquiries@3dvisualplanner.com.
3D Visual Planner only collects the information we need
We explain why that data is needed
We keep that information safe and secure using industry standard data security practices
We provide access to your personal information when requested and give you the option to update and correct that information
We don't keep data longer than it is needed
When personal information is disposed of it is done securely
We use information for the purpose for which it was requested
We only disclose personal information when legally required to do so or with the appropriate permission from the individual
How we use your information
We use the information we collect from you, or are given your approval to access, for a range of business purposes including:
To provide, improve and develop the products and services we offer
To maintain a safe and secure environment and protect our services and business
To personalise content, advertising and marketing
To send emails and other communication
For billing, account management and other administrative tasks
3D Visual Planner software includes optional functionality, such as synchronising files and scheduled visits, which communicates with third party services such as Google Drive and Google Calendar. In order to enable this functionality, 3D Visual Planner software must be granted access to these third-party services. With your permission, access or personal information can be shared with us to enable these integrations.
The purpose of this access is to store and manage the appropriate information from the 3D Visual Planner software system in the nominated storage space.
Examples of these third-party services include but is not limited to: Google Products (Drive, Calendar, Maps, Photos etc.), Microsoft Products (Office 365, OneDrive, Outlook, Dynamics, Skype etc.), Accounting packages (QuickBook.), Online Storage Services (Dropbox, WeTransfer, Google Drive, MS OneDrive etc.).
How 3D Visual Planner Accesses Third-Party Information
There are many different methods for requesting and receiving access to information. These are generally controlled by the third-party service. 3D Visual Planner uses the appropriate method for that service. Below are some examples of specific methods for specific services.
How this Works
When 3D Visual Planner Toolbox requires access to personal information from a third-party provider then we use the interface provided by that provider to request the appropriate scope of access specifically related to that task.
Google (or another third-party) displays a consent screen to you, asking for your authorisation for the application to request access to these specific services, only for the purpose of completing the requested task.
If approved this gives 3D Visual Planner an access token to provide the required level of access. That access token is attached to the request by 3D Visual Planner Toolbox.
Google determines that the request and the token are valid and then allows the access of the data in those external locations.
These access tokens and permissions are not shared with any other companies or agencies and are solely used by 3D Visual Planner Toolbox to transfer the information from the software system to the nominated location in Google Drive or Google Calendar.
You may view and manage these permissions via your Google Account. More information on this process can be viewed here: https://support.google.com/accounts/answer/3466521?hl=en
Google Drive
We use OAuth access to receive permission to create and update Google Drive files that you have requested be managed via usage of the 3D Visual Planner Toolbox software. These managed files are indicated via their inclusion in a Root directory assigned by you.
We do not access files other than those indicated by you should be managed by the 3D Visual Planner Toolbox software. No employees at 3D Visual Planner will access your Drive information in a manner or scope inconsistent with the services provided by the software.
Google Drive Terms of Service also apply and can be viewed here: https://support.google.com/drive/answer/2450387?hl=en
https://policies.google.com/privacy
Google Calendar
We use OAuth access to receive permission to create and update Google Calendar items that you have requested be managed via usage of the 3D Visual Planner Toolbox software.
We do not view or update calendar records other than those that have been created in your Google Calendar via usage of the 3D Visual Planner Toolbox software. No employees at 3D Visual Planner will access your Google Calendar information in a manner or scope inconsistent with the services provided by the software.
Google's Privacy Policy information can be found here https://policies.google.com/privacy
At 3D Visual Planner we offer a wide range of products and services. At times different products or services may be of interest to individuals and as their needs change, alternative or additional products and services may become relevant to the individual.
3D Visual Planner will use the data that individuals have provided to us (via requests for further information, demos or trials, completed forms or contracts) to offer additional products or services and to communicate with individuals on the usage of the tools.
3D Visual Planner will never sell or provide your data to other companies for marketing purposes but may provide the data to third-parties in order to fulfil contracted services on behalf of 3D Visual Planner (e.g mail houses for printing labels etc.).
In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time. The updated Privacy and Data policy information can be accessed on this page.
Contact Information: Cefar Limited - 1200 Century Way, Thorpe Business Park, Leeds LS15 8ZA